What to do if controller beeps?

Controller errors most often occur when the connection between the mat and the controller is interrupted. A loose connection can cause signal loss, error accumulation, and calibration failure. As a result, the controller may display error messages, beep, or the mat may not heat properly.

A poor or loose connection is the most common cause of these issues. In most cases, the problem can be resolved by reconnecting and resetting the controller.

Step 1: Disconnect and reset

Unplug the controller from the wall outlet first.
Then disconnect the controller plug from the mat connection terminal.

When disconnecting the controller from the mat, always use two hands:

Hold the mat connector firmly with one hand
Carefully pull the controller plug straight out with the other hand

Do not pull on the wires, as this may loosen the internal connection and cause future signal loss or errors.

Step 2: Check power and reconnect

Make sure the wall outlet is working (you can test it with another device, such as a phone charger).
Reconnect the controller plug tightly to the mat first.
- Push it all the way in so there is no gap between the plug and the mat’s socket.
Only after the controller is fully connected to the mat, plug it back into the wall outlet.
Turn on the controller, set the timer, and rotate the temperature dial to the maximum level.
Check other functions as well.

Step 3: Tighten the mat connector (if needed)

Another possible cause of loose connection is a weakened mat connector.

Check the back side of the mat’s connector.
If there is a sticker covering the screws, remove it.
Use a screwdriver to tighten the two existing screws on the back of the connector.

⚠️ There are three holes, but only two screws should be used.

Do not insert a screw into the third hole, as this may damage internal wiring.

Important note

Reconnection, reset, and connector tightening are the most common and effective ways to eliminate controller errors.

If the issue persists after following these steps, please contact us so we can assist further.