Troubleshooting
- WARNINGS
- I bought Rich Way mat 3 years ago and now it started to leak amethyst. How do you resolve this issue?
- The pillow is too hard. What do I do?
- Legal Disclaimer
- There is no button to activate ions generation on the remote controller of my Ereada® mat, how to use this function?
- Controller shows error E2.What to do?
- The mat is not hot when I touch it on high heat, is something wrong?
- My mat is not heating. What should I do?
- Looks like my mat triggers some of GFI protected sockets. Is it normal?
- My controller warms up when I heat up my Mini Gray mat. Is that OK?
- I use my Single Size Brown Biomat and wake up several times each night with some kind of buzz feeling. I used 5-th level as the mat was only slightly warm. Is it correct?
- Do Ereada® mats get hot to the touch when they heat up?
- My Ereada Mat Controller is dead. How to repair it?
- I don't feel any pulsation or vibration when PEMF function is on, should I?
- I practiced Yoga on my mat and it stopped to warm, please, advice how to reload the controller.
- I put the temperature to 70C on my mini mat and it switches to 25C almost immediately. What's wrong?
- I have a full size Gray mat and found it comfortable, but I am a little overweight. The mat bent and gained a shape of my body after several procedures. Is it fine or I need a firmer basement?
- What is EMF elimination system and how it works?
- Some indicators seem to come ON and OFF. Why aren’t they consistently ON when the mat is plugged in?
- Why the temperature of the mat surface is so low and changes so much?