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Troubleshooting

  • I have a full size Gray mat and found it comfortable, but I am a little overweight. The mat bent and gained a shape of my body after several procedures. Is it fine or I need a firmer basement?
  • How to Check if Ereada Mat Heats Well?
  • Why the temperature of the mat surface is so low and changes so much?
  • Failure reasons
  • The end bottom tubes with crystals and one-two inches on the left and right sides seem cooler. Is my mat defective?
  • My mat is not heating evenly. It is plugged in accurately. What is wrong?
  • What should I do if I spill something on the mat?
  • Troubleshooting
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